Privacy Policy

Why Your Data is Stored by Animal Rehab Partners?

When you book a veterinary physiotherapy session for your animal, Animal Rehab Partners stores the following information:

  • Name

  • Address

  • Phone number

  • Email address

This information is used to ensure quick and effective communication between you and Animal Rehab Partners.

How is Your Data Used?

All the above information is securely stored, either electronically or in hard copy, and used to communicate with you via phone and email. You will never be contacted for marketing purposes. The legal basis for processing your personal data, under the General Data Protection Regulation (GDPR), is that this processing is necessary for the legitimate interests of Animal Rehab Partners, the controller of the data.

Your personal data will never be shared with a third party and will not be subject to any automated decision-making or profiling.

Your Rights

  • Your data will be stored for up to 10 years for the purposes described above.

  • You have the right to access the personal data Animal Rehab Partners holds about you and verify the lawfulness of its possession.

  • You have the right to have any errors in your data corrected.

  • Under certain circumstances, you may request the data to be erased or restricted in how it is processed.

  • You have the right to object to how your data is processed.

  • You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) about how your data is handled.

  • Failure to provide the requested data may prevent Animal Rehab Partners from offering the correct services.

If you have any questions or requests regarding the personal data Animal Rehab Partners holds about you, please contact us via email at hello@animalrehabpartners.co.uk.

For more information about the General Data Protection Regulation and your rights, please visit https://ico.org.uk.